Hayley is our star Hygienist and has been with us for 6 years. She has a very loyal following, which is based on her very thorough, professional approach and her warm, calming manner. She’s also very passionate and very good at it.

Hayley is our first line in our attack against gum disease, the number 1 cause of adult tooth loss in adults. She is well versed in dealing with bleeding gums, receding gums, gingivitis, periodontal disease and oral hygiene issues.

Whatever your start point, Hayley will leave your mouth and gums squeaky clean and healthy. And in most cases, they will also look visibly brighter too. Hayley is a treasure trove of information on how to keep gums healthy from the inside. She can advise on minerals, vitamins and diet for good oral health. And she’ll share brushing and flossing techniques with you.

And she won’t make you feel too guilty for the occasional fizzy drink or forgetting to go to bed without flossing.

Frequently asked questions

What can a hygienist do to help me?

In a nutshell, a hygienist helps to keep your mouth a happy place with clean teeth, healthy gums and good breath.

Each patient is unique, but this is what Hayley would typically do:

– Thoroughly clean your teeth to remove plaque, tartar and surface stains.

– Create an environment for your gums to maintain optimal health.

– Teach oral hygiene techniques which are individually tailored to your particular needs. This is to help prevent gum disease and tooth decay in the future.

– Give dietary advice to prevent tooth decay.

– Help teach children what good oral hygiene consists of.

– It’s a combination of rectifying any problems and then setting in place a brushing/flossing/diet package to prevent problems in the future. Teeth For Life is an important guiding principle for us.

What kind of results can I expect?

Hayley can give you cleaner teeth and healthy gums and fresher breath. And she can give you advice on oral hygiene, diet, and lifestyle to keep your mouth healthy.

It’s a teamwork thing. Without your co-operation, we will only be able to rectify any problems. If we work together, we can prevent problems too

What is air abrasion?
It’s a new technique. A fine stream of granular particles is fired at great speed at the tooth. It removes heavy stain and very early decay from the fine grooves, fissures and pits on the top surfaces of the teeth. It results in thorough cleaning of the teeth and can brighten the teeth up enormously.
I have bleeding gums. What does this mean?

Bleeding gums are a sign that the gum tissues are unhealthy. Bleeding gums can be a sign of gingivitis which is from ineffective tooth cleaning. Bleeding gums may also be a sign of periodontitis, which affects the bone supporting the teeth in the jaw bone. If this is not treated it can lead to early tooth loss.

We can help you. It is completely preventable with regular hygiene visits and good oral hygiene. Please visit our gums section for more information.

I smoke. How will this affect my oral health?

Smokers are far more likely to suffer from more severe gum problems than non-smokers. Smoking reduces the amount of oxygen in the bloodstream which has two effects. It slows down the healing process in the body so if you have a gum infection, it will be slow to heal. Also, smoking changes your oral environment. These changes favour nasty bacteria and this is more harmful to you.Nicotine also stains tooth enamel and makes it rough. This can lead to even more staining deposit.

If you feel ready to give up, Hayley and the rest of the team are happy talk through ways of giving up.

You can also call the free NHS Smoking helpline on 0800 169 0 169. Advice is available between 7am-11pm seven days a week.

These websites may be of help.


Your GP will also be able to advise you about smoking services in your local area.

How should I clean between my teeth?

One way to clean between your teeth is with textured dental floss or tape. Flossing removes plaque and food particles from between your teeth and under the gumline – hard to reach areas that your toothbrush struggles to reach.We can show you proper flossing techniques next time you are visiting.

The following suggestions may help:

– Break off about 18 inches of floss, and wind most of it around one of your middle fingers. Wind the remaining floss around the same finger of the other hand.

– Hold the floss tightly between your thumb and forefingers, with about an inch of floss between them. Use a gentle motion to guide the floss between your teeth. Be gentle with your gums – they have feelings too.

– Ease the floss to your gumline. Curve it into a C-shape against one tooth until you feel resistance.

– Hold the floss against the tooth. Pull it out gently from between the teeth. This action scrapes the side of the tooth removing build-up of plaque. Repeat on the other side of the gap, along the side of the next tooth

– Don’t forget the back of your last tooth.

-When flossing, keep to a regular pattern so as not to miss any teeth.

It is also very important to clean around the edges of any crowns, bridges or implants.

After you first start to use floss, your gums may bleed a little as you start to get rid of the build up of plaque. This is normal and part of the healing process. You should continue flossing your teeth, as the bleeding should stop after some time. If you are still experiencing regular bleeding after this, you may need professional tooth cleaning. We can help.

We can recomnmend specialist floss which does a thorough job.

Should I use an interdental brush?

Many people find interdental brushes easier to use than floss. They may also cause less bleeding.

The brushes have small, bristled heads that are designed to clean between your teeth. They may be used as well as floss when the gaps between your teeth are slightly bigger. They are available in different widths to match the sizes of the gaps. To use an interdental brush, gently push it back and forth between your teeth along your gum line, but do not force it, as this can damage your gums. We can show you how to use interdental brushes if you are unsure.

Are drinks that say No Added Sugar still bad for my teeth?

Quite often, yes.

The label ‘sugarless’ food sometimes means that no sugar was added during processing, but these foods may not be sugar free.They may contain natural sweeteners, such as honey, molasses, evaporated cane sugar, fructose, barley malt or rice syrup. Remarkably, concentrated fruit juice can sometimes contain 15% sugar and still say that it has no added sugar or is sugar-free. Natural sweeteners have the same number of calories per serving as sugar does and they just as harmful to your teeth.

If in doubt, sometimes it’s best to stick to still water.

How can I find hidden sugars in food?

Learning the art of reading food labels will help you to work out how much sugar is in your food.

Sugars that are found naturally in foods all end in the letters “ose” – which means “sugar.” Therefore, if you read a label and see a product ending in “ose”, it contains sugar. E.g. glucose, fructose, lactose. Sugars, including naturally occurring sugars, are listed under “sugars” or “carbohydrates” on the label. Stay away from juice from concentrate too.

Do I have to give up snacking?
Snacking is fine if you’re having non-sugar snacks e.g. hummus, vegetable sticks. When it comes to sugary snacks, it is the frequency of consumption that matters. If your self-control is good, save your chocolate bar for after a meal. It’s better to eat it in one go after eating, rather than dipping into it every 15 minutes throughout the day.
What safety measures do you take?

Health and safety and the prevention of cross-contamination are vitally important to us. And to keep us as the forefront of dentistry, we consider our professional development to be paramount.


We use digital x-rays which deliver about 90% less radiation dosage than a standard x-ray.
We have 2 separate radiography rooms which are fully lead-lined and radiation protected.


We have a seamless floor from reception door onwards.It’s made with a poured resin which means that there are no seams or cracks for dirt to collect in. And all our instruments are sterilised and stored in sealed bags. We have a sterilisation room and the instruments are sent to and from the surgeries in vacuum-wrapped, colour-coded sterile trays. Our disposable instruments are thrown away after use. We always wear disposable gloves when working and we obviously wear new ones for each patient

Barrier protection

We cover surfaces that are touched by the dentist (e.g. handles, buttons in the surgery) in thick selotape-like plastic. This forms a further barrier against germs. These are removed after each patient and then the area underneath is cleaned using sterilising wipes and sprays.


All of the dental units have mercury separators and we use high-volume aspiration so that mercury is removed safely. We can reassure you that there can be no mercury leaks.

Amalgam free

We do not place amalgam (mercury) fillings.


Our dentists, nurses and hygienist are immunised against Hepatitis B, Tuberculosis (TB), Tetanus, Poliomyelitis (Polio), Pertussis (whooping cough), Diphtheria, Rubella, Mumps and Varicella. This helps to protect both team members and patients from these diseases.

Professional education

We pride ourselves on our commitment to professional development. All members of the team regularly attend seminars and conferences to stay abreast of the latest thinking. We are registered with the General Dental Council for continuing professional development and Andrew, Janet and Andre, between them, are active members of the relevant dental professional bodies — British Dental Association, Dental Society of London, British Academy of Cosmetic Dentistry, Association of Dental Implantology and the New Zealand Dental Society in London.
 Hayley is an active member of the Dental Hygienist & Therapists Association and the Dental Therapy Association. Farah, our Orthodontist, teaches three days a week and is at the very forefront of new thinking.

If you have any questions or you’d like to have a peek around, please ask.

I'd like to ask a question?
We’d love to hear it especially if it’s dentally related. Please bear in mind that our dentists are attending to patients for most of the day. They will reply to you as soon as they are able to do so. Ask us a question.
What about payment options?
We offer 0% finance loans, subject to the usual terms and conditions and status requirements. Please click here for more information. We also offer corporate and personal dental schemes and we are happy to accept personal insurance. E.g. Denplan or BUPA. Please click here for more information.

  • Hayley will scale your teeth to remove all plaque and tartar (calculus) and polish teeth to remove surface staining. Your teeth will be visibly brighter.
  • For a hyper–thorough polish, Hayley uses Air-Abrasion. It’s a non-invasive, drill-free way of removing stain without touching any healthy tooth structure.
  • Hayley applies a topical anaesthetic to your gums to minimise any sensitivity.
  • The experts in the practice are on-hand if Hayley wants to discuss further treatment with them.
  • There will never be any nasty surprises. We agree an itemised treatment plan before any treatment starts.